Shipping policy

 Shipping Policy — Claréva

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to customs processing, weather, or carrier disruptions outside our control.

Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package's progress.

International Shipping
We currently ship to the United States, United Kingdom, European Union, and select international destinations. International orders may be subject to import duties and taxes, which are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information before placing an order.

Damaged, Lost, or Missing Packages
Claréva is not liable for products damaged or lost during shipping. If your order arrives damaged, or if tracking shows delivered but you haven't received it, please contact us at clarevausa@outlook.com within 7 days of the delivery date (or expected delivery date) so we can help resolve the issue.

Order Changes & Cancellations
If you need to change your shipping address or cancel your order, please contact us as soon as possible at clarevausa@outlook.com. Once an order has entered processing or shipped, we may not be able to make changes.

Contact Us
Claréva
64 Clarence Road, Peterborough, England PE1 2LA, United Kingdom
Email: clarevausa@outlook.com
Phone: +44 7988 518474